How inniTM works

The Powerhouse Digital Backbone for Utilities

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Manage billing schedules

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Create a product in a day

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Simple customer overview

Discover the full potential of our platform

  • Contracting
  • Customer Interaction
  • Billing
  • BI & Analytics
  • Forecasting & Metering
  • Market Interaction
  • Marketing & Sales
  • Payment & Collection
  • Portfolio Managment
  • Sourcing & Pricing
  • API Management
Contracting
  • Create 'a product in a day' in the platform and start offering, contracting, billling

  • Offer a ‘contract in a minute’ to your customer to ramp-up your sales conversion

  • Profit from guided selling with ‘on the spot’ sales margin insights per customer while contracting

  • Easy to mutate contract and customer parameters without jeopardizing your billing process

Customer Interaction
  • 360° customer cockpit for complete Customer Life Cycle overview to be in control and to create world class customer experiences

  • Create unlimited, flexible relational hierarchical structures between customers, access points, contracts and products improving customer experience

  • Communication centre enabling easy communcation between modules, employees and customers lowering cost to serve and improving customer satisfaction

Billing
  • Unlimited scalability of the billing functionality

  • Continuous calculation of the bills improving error handling resulting in lowering your cost to serve

  • Flexible billing configurator to meet your customer billing needs on when to bill, how to bill and whom to bill

BI & Analytics
  • Analytics dashboard service to present every possible customer data to improve insights and customer experience

  • Business Health monitor to visualize business KPI's based on all data handled by the platform

  • Quick implementation of reporting in a highly flexible analytics environment to share actionable data insights

Forecasting & Metering
  • State of the art metering control center for managing and support all metering activities on access point level enhancing operational effectivenes

  • Easy to analyze and handle errors of missing values to improve customer experience and billing process

  • Ensuring the billing process is not interrupted by always providing a best available volume and thus enhance cashflow

Market Interaction
  • Visual overview of all market parties and processes for quick analyses and interventions improving cost efficiency

  • Easy monitoring of all market messages (e.g. switching) going in and out to stay in control and act swiftly

  • Quickly change, add and update API's to communicate with market parties thus lowering IT change costs

Marketing & Sales
  • Easy integration with your CRM system

  • Complete overview of all customer activity with connection to the 360° customer cockpit  for world class customer experience

  • Simple adding and changing KPI's with the integration of PowerBI functionality

Payment & Collection
  • Integrated payment status information in the 360° customer cockpit enhancing control over bad debt

  • Easy integration with 3rd party payment and collections software

  • Automated matching of debit and credit invoices before payment and dunning process starts improving customer experience

Portfolio Managment
  • Stay in control with the portfolio manager as single point of entry for all users to create, manage and display portfolio's

  • Easy to manage all structured and differentiated procurement strategies resulting in risk reducing

  • Insight and control over the long term portfolio development with portfolio forecasting improving financial results

Sourcing & Pricing
  • Easy structuring (build up) of prices with the price components configurator improving sales

  • Easy overview with the price publisher of all (market) prices provided to customers in contracts and volume procurement deals

  • User friendly overview of all deals linking with PowerBI for world class analytics and reporting

API Management
  • Easy to manage, control and support API's with the API configurator for easy implementation

  • API tool kit to monitor and control all API's with sophisticated analytics tools

  • Inni Developer Kit to develop new functionalities for the Powerhouse digital backbone

Want to learn more and dive deep into the details? Download our brochure

Future proof

Automatically updated platform applications to new industry standards
Easy to adjust to new market models, taxes, tariffs and regulations
Unprecedented scalability supporting growth of your business

Cost efficient

20-40% lower cost-to-serve with the End-2-End design of business process
Competitive operational and IT costs with the SaaS model of fee per access point
High configurability of the system making customized IT development absolete

Customer centric

World class customer experience and service with the customer 360° cockpit
Drive to self-service for managing accounts and contracts to increase customer satisfaction
Frictionless communication between customers and employees

Insight & control

All data is stored, traceable and visualized via PowerBI
Big data analysis supported making mindblowing business insights possible
Quick implementation of reporting with highly flexible analytics environment

Easy to implement

Pre-configured implementation options for quick setup
High level of configuration to orchestrated business
Easy to create, manage and control API's unlocking connections with 3rd parties

About Powerhouse

Powerhouse is a unique, vertically integrated energy service company. Our offering ranges from software solutions services to commodity services.

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